Tech Trends

AI-Volution: The Full Picture

Content by Breonna Redd · Illustrations by Evan Bates

As we conclude our AI-Volution series, it’s now time to reflect on our journey. We’ve explored the highs and lows that integrating artificial intelligence may have on the advertising world. We’ve celebrated AI’s potential to streamline operations, automate creativity and supercharge hyper-targeted marketing. But we’ve also cast light on the shadows — losing the human touch, navigating ethical dilemmas and addressing job displacement. 

In all of this one thing remains crystal clear: change is inevitable. But it’s how we navigate this transformation that truly matters.

Embracing the Positives

Throughout this series, we’ve witnessed the positive power of AI in marketing. We’ve embraced it as a creative assistant, taking the mundane and repetitive tasks off our plates and freeing our time for more strategic thinking. We’ve emphasized that automation is not the enemy; it’s a liberator that allows us to focus on what truly matters — innovation, strategy and creativity. 

AI doesn’t replace our creative minds; it complements them, suggesting ideas, themes and trends to inspire our campaigns. AI has elevated hyper-targeted marketing, speaking to the unique needs and aspirations of our audiences in ways that were once unimaginable. It can result in work that not only reaches the right people but engages them on a deeper level.

Navigating the Negatives

While its positive potential may seem boundless, we must remember that as with any new technology, AI has its challenges. It’s important to continue maintaining an unwavering commitment to transparency, privacy and responsible data usage when utilizing this tool.

“Yes, everyone should learn about it. They should figure out how to make it make sense for their personal workflows but use extreme caution,” said senior producer Kristen Dober.

Navigating the dark side of AI means finding the balance between personalization and intrusion and creating campaigns that respect individual boundaries. Authenticity and empathy should remain at the core of our marketing efforts in order to avoid the loss of human touch. It’s our responsibility to ensure that AI serves consumers, not exploits them.

The potential for job displacement is another concern we can’t ignore. The workforce must adapt, evolve and find new roles that complement AI rather than compete with it. It’s a challenge but also an opportunity to foster a culture of continuous learning and growth.

Keep People First, Always

In the heart of the marketing and advertising industry, people are our primary focus—both the creators and the consumers. We must tread carefully, ensuring that in our quest for innovation, we never lose sight of the human element. Personalization is an art, not an algorithm. The essence of our industry remains the same—to engage, inspire and resonate with people.

AI’s role in marketing isn’t a journey with an end; it’s a continuous evolution. It’s a tool that empowers, a guide that inspires and a partner that amplifies. As we embrace change, we must remember that AI is a reflection of us, our values and our creativity. And while some job displacement may be inevitable, it’s not here to fully replace; it’s here to assist.

“That’s the whole thing with a tool—you still have to have craftsmanship to use it,” said digital director Robert Brodrecht.

Our industry stands at the cusp of transformation. It’s not a choice between AI or humanity; it’s about integrating the two.

As we move forward, let’s prioritize people—the creative minds that conceive, craft and connect. Let’s treasure the human touch that sets our industry apart. Let’s champion ethical marketing, protecting consumer privacy and trust. And let’s embrace change, recognizing that in innovation, we find the potential to reach greater heights, inspire deeper connections, and create marketing that truly matters.

In this evolving landscape, let’s remember that it’s people who power the industry, and it’s people who will define its future. Embrace AI, but never lose sight of the people-first spirit that makes our industry thrive.

Want to Talk?

Niki Lim Roden

Director of Business Development